8i88 Privacy Policy

1. Introduction

8i88 ("we", "us", or "platform") is a trusted online gaming platform in Bangladesh. We place the highest importance on our users' privacy and are committed to protecting your personal information.

This Privacy Policy ("Policy") applies to the use of the 8i88.cam website and all related services. It will inform you of the types of information we collect, how that information is used, and the measures we take to protect it.

By using our website or services, you will be considered to have given your consent to the terms of this Privacy Policy. If you do not agree with any part of this policy, please refrain from using our services.

2. Information We Collect

For registration and service operation at 8i88, we may collect the following types of information:

2.1 Information You Provide

• Full name, username, and password
• Email address and contact information
• Date of birth (for age verification — 21+ confirmation)
• National ID card or passport number (for identity verification)
• Payment-related information such as bKash, Nagad, or Rocket mobile numbers and bank account details
• Information provided in live chat for user support

2.2 Automatically Collected Information

When you use our platform, certain information is collected automatically:

• IP address and device identification information
• Browser type, version, and language settings
• Operating system and device model
• Source and path of arrival to the website (referral URL)
• Page views, clicks, and usage patterns
• Session duration and login history
• Gaming history and transaction information

2.3 Information Received from Third Parties

For the purposes of identity verification, fraud prevention, and payment processing, we may also collect information from trusted third parties. These third parties operate under their own privacy policies.

3. Purpose of Using Information

We use the information collected for the following purposes:

• To create and manage accounts and provide services
• To process payments and complete financial transactions
• To ensure age verification and implement responsible gaming policies
• To prevent fraud, money laundering, and other illegal activities
• To operate user support and live chat services
• To send relevant bonuses, promotions, and notifications (if you have given consent)
• To improve website performance and user experience
• To comply with applicable laws and regulations
• To resolve disputes and enforce policies

8i88 will never use your information for marketing or unrelated purposes without your consent.

4. Sharing and Disclosure of Information

We do not sell or rent your personal information to third parties. However, in certain circumstances, limited information may be shared with the following parties:

4.1 Service Providers

Only the necessary amount of information is shared with trusted partners providing payment processing (bKash, Nagad, Rocket, bank transfer), identity verification, cybersecurity, and data analytics services. These providers are bound by strict confidentiality agreements.

4.2 Legal Obligations

We may be required to disclose information when necessary to comply with a court order, government directive, or applicable law. In such cases, we will only disclose the information required to fulfil our legal obligations.

4.3 Business Transfers

In the event of a business merger, acquisition, or asset sale, your information may be transferred. In such cases, we will notify you in advance and the new authority will be bound to comply with the terms of this Privacy Policy.

5. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to function properly. Cookies are small data files stored in your browser.

5.1 Types of Cookies

• Essential Cookies: Necessary for login sessions, security verification, and payment processing.
• Functional Cookies: For remembering your preferences and language settings.
• Analytics Cookies: For analysing site usage and making improvements.
• Advertising Cookies: For displaying relevant promotions (only with your consent).

5.2 Cookie Controls

You can disable cookies from your browser settings. Please note, however, that disabling certain cookies may prevent some website features from working properly.

6. Data Security Measures

8i88 uses industry-standard technology and processes to protect your personal information. Our security measures include:

• SSL (Secure Socket Layer) encryption — all data transfers are secured
• Use of strong encryption algorithms for storing sensitive information
• Two-Factor Authentication feature
• Regular security audits and vulnerability testing
• Restricted staff access — only authorised staff can view your information
• Automated monitoring system to detect suspicious activity
• Rapid response plan in the event of a data breach

While we are committed to ensuring the highest level of security, no internet-based system can claim to be 100% secure. We ask that you keep your password strong and never share it with anyone.

7. Data Retention Period

We retain your personal information only for as long as it is necessary or required to fulfil legal obligations. In determining the retention period, we consider:

• All information is retained for the duration that the account remains active.
• Financial records and transaction history are kept for a specified period after account closure in accordance with applicable law.
• Some information may be retained for an extended period for fraud prevention and dispute resolution purposes.
• After the applicable period has ended, information is securely deleted or anonymised.

8. Your Rights

You have the following rights regarding your personal information:

8.1 Right to Access

You may request at any time to know what information we hold about you. We will provide that information within a reasonable time.

8.2 Right to Correction

If there is any error in the information we hold about you, you may request that it be corrected. This can be done through account settings or via live chat.

8.3 Right to Deletion

In certain circumstances, you may request that your information be deleted. However, some information may not be possible to delete due to legal obligations.

8.4 Right to Opt Out of Marketing Communications

You may opt out of promotional emails or notifications at any time. This can be done by going to account settings or by contacting our support team.

To exercise any of your rights, email us at [email protected] or contact us via 24/7 live chat.

9. Protection of Minors' Information

8i88 is an adult gaming platform and is intended for those aged 21 and above only. We do not knowingly collect any personal information from minors.

An age verification process is completed at the time of registration. If we become aware that a minor has provided information, we will immediately close that account and delete the associated information.

If you believe that a minor's information is held with us, please contact us immediately at [email protected].

10. International Data Transfers

Your information may be stored or processed outside Bangladesh as required for the operation of technical services. In such cases, we ensure that:

• The receiving party provides protection equivalent to this policy.
• Transfers take place only through trusted and contracted partners.
• Industry-standard encryption and security are used for all transfers.

11. Changes to the Privacy Policy

8i88 reserves the right to update or change this Privacy Policy at any time. In the event of significant changes to the policy, we will notify you as follows:

• The updated date will be changed and published on this page.
• For significant changes, a notification will be sent to the registered email address.
• Continued use of the site after changes will be considered as consent to the new policy.

We recommend that you visit this page regularly and stay familiar with the latest policy.

12. Contact Us

If you have any questions, concerns, or complaints about this Privacy Policy, please contact us:

• Email: [email protected]
• Live Chat: Support available in Bengali 24/7

We are committed to resolving every privacy-related request as promptly as possible and with complete honesty. Your trust is our most valued asset and we are always working to protect it.