8i88 Terms and Conditions

1 Definitions and Introduction

These terms and conditions ("Terms") form a legal agreement between 8i88 ("Platform", "we", "us") and the user of this website ("User", "you", "your"). 8i88 is an online gaming and sports betting platform operated for the Bangladesh market, where users can enjoy various casino games, slots, cricket and other sports betting.

Key terms used in these conditions:

• "Platform" refers to the 8i88.cam website and all its associated services.
• "Account" refers to the personal account created through registration on the platform.
• "Wallet" refers to the virtual funds linked to the account.
• "Bonus" refers to any promotional benefit provided by the platform.
• "Wager" or "Bet" refers to a financial stake placed to participate in any game.

2 Acknowledgement and Consent

By accessing the 8i88 platform, creating an account, or using any service, you will automatically be considered to have fully agreed to these terms and conditions. If you do not agree with any part of these terms, please do not use the platform.

These terms must be read together with our Privacy Policy and Responsible Gaming Policy, which are considered an integral part of these terms.

8i88 reserves the right to change these terms at any time. Continuing to use the platform after a change constitutes acceptance of the new terms.

3 Account Registration

3.1 Registration Requirements

Registering a personal account is mandatory to enjoy full access to the 8i88 platform. At the time of registration, you must provide accurate, complete, and up-to-date information.

3.2 One Person, One Account

Each person may operate only one account. Creating more than one account under the same person's name is strictly prohibited. If this rule is violated, all accounts will be closed immediately and all deposited funds and bonuses may be forfeited.

3.3 Accuracy of Information

If any information provided at registration changes, the support team must be notified immediately. Providing false information is a serious breach of the terms and may result in account closure.

4 Age Verification and Eligibility

The 8i88 platform is operated for those aged 21 and above only. Minors are strictly prohibited from using this platform.

We may request verified documents for age verification at any time. Account activity may be restricted until age verification is completed.

• A copy of a National Identity Card (NID) or passport is accepted as proof of age.
• If a user is found to be a minor, all deposited funds will be returned and the account will be permanently closed.
• Any bonus or winnings earned by a minor will not be paid out.

5 Account Security

5.1 Password Protection

It is your responsibility to keep your account login details (username and password) completely confidential. Do not share this information with anyone. Change your password regularly and use a strong password that is difficult to guess.

5.2 Unauthorized Access

If you suspect that someone has accessed your account without authorization, notify us immediately through our 24/7 live chat support. You are responsible for all activity conducted by yourself or by a third party with your permission.

5.3 Account Transfer Prohibited

Your account is entirely personal. Allowing someone else to use, sell, or transfer your account is strictly prohibited.

6 Deposits and Withdrawals

6.1 Deposit Conditions

The minimum deposit amount on the 8i88 platform is ৳200 (by any method). We accept the following payment methods:

• bKash
• Nagad
• Rocket
• Bank Transfer

Every deposit transaction goes through the platform's security verification process. Accounts with suspicious deposit transactions may be temporarily suspended during investigation.

6.2 Withdrawal Conditions

The minimum withdrawal amount is ৳1,000. Withdrawal requests are generally processed within 1 hour.

• Withdrawals are only possible through verified payment methods.
• A withdrawal cannot be made without placing at least one bet on the deposited account.
• Large withdrawals may be delayed if account verification has not been completed.
• Withdrawals may be suspended if fraud or money laundering is suspected.

6.3 Currency

All transactions are conducted in Bangladeshi Taka (BDT / ৳). Deposits made in a different currency will be calculated at the converted rate and a conversion fee may apply.

7 Bonuses and Promotions

7.1 Welcome Bonus

New members are eligible to receive a 150% bonus up to ৳8,000 on their first deposit. The following conditions must be met to use this bonus:

• Wagering requirement: you must place bets equal to 15 times the bonus amount.
• Bonus funds cannot be withdrawn until the wagering requirement is completed.
• After claiming the bonus, wagering must be completed within a specified time limit.

7.2 General Bonus Policy

Each bonus offer has its own conditions, which are clearly stated at the time of claiming the bonus. The general rules below apply to all bonuses:

• A bonus offer can be received only once per person or household.
• A maximum bet limit may be set when playing any game with bonus balance.
• Some games may not count toward bonus wagering — read the conditions of each offer.
• 8i88 reserves the right to cancel or change any bonus offer.
• If abuse or manipulation of bonuses is found, the bonus and associated winnings will be forfeited.

7.3 VIP and Cashback Benefits

8i88's VIP program has four tiers — Bronze, Silver, Gold, and Platinum. Weekly cashback benefits are available at each tier. Visit the VIP Club page for full details on VIP tiers and benefits.

8 Betting and Gaming Rules

8.1 Bet Confirmation

Once a bet is confirmed, it cannot be changed or cancelled. If a bet remains incomplete due to a technical error, the decision of 8i88 authorities is final.

8.2 Fair Play

All our games are operated using secure Random Number Generator (RNG) technology, which ensures fair and impartial results. Live casino games are operated through world-class providers including Evolution Gaming and Ezugi.

8.3 Game Interruptions and Technical Issues

If a game is interrupted due to loss of internet connection or a technical issue, the game can generally be resumed. However, in special circumstances the bet amount may be refunded. The decision of 8i88 authorities on this matter is final.

8.4 Sports Betting

For bets on cricket, football, and other sports, the specific rules of each market apply. If a match is postponed or cancelled, bets will be settled according to 8i88's betting rules.

9 Prohibited Activities

The following activities are strictly prohibited on the 8i88 platform and will result in immediate account closure:

• Abusing bonuses or creating multiple accounts for the purpose of obtaining bonuses.
• Using the platform for money laundering.
• Gaining unfair advantages through any form of fraud, manipulation, or collusion.
• Attempting to influence the platform's software, algorithms, or game outcomes.
• Playing games using automated bots or software.
• Attempting unauthorized access to the platform's security systems.
• Creating or operating accounts for minors.
• Harassing, threatening, or behaving abusively toward other users.

10 Account Suspension and Closure

10.1 Suspension by 8i88

We reserve the right to temporarily or permanently close any account at any time in the following circumstances:

• If a violation of these terms occurs.
• If fraud, money laundering, or other illegal activity is suspected.
• If account information is found to be false or incomplete.
• Upon instruction from a court, regulatory authority, or law enforcement agency.

10.2 Closure by User

You may request to close your account at any time by contacting our support team. As part of responsible gaming, we also offer a self-exclusion option — visit the Responsible Gaming page for details.

10.3 Balance Settlement

Any pending bets will be settled at the time of account closure and any valid balance will be returned. However, if the account is closed due to a breach of terms, you may not be eligible to receive the balance.

11 Limitation of Liability

The 8i88 platform does not accept liability for the following:

• Losses caused by third-party internet connection or device issues.
• Any losses caused by technical errors or unexpected server outages.
• Losses resulting from user negligence or breach of terms.
• Game outcomes or betting losses — gaming always carries risk.
• Losses resulting from unauthorized third-party access to an account, if the user did not take proper security measures.

8i88 is committed to maintaining the highest standards of security and service. Our platform is protected by SSL encryption and advanced security systems.

12 Privacy Policy

Details about the collection, storage, and use of your personal information are set out in our Privacy Policy, which forms an integral part of these terms.

In brief, we collect your information for the following reasons:

• For identity verification and account management.
• To process financial transactions.
• To provide customer service.
• To prevent fraud and ensure security.
• To comply with applicable laws and regulations.

We do not sell your information to third parties. Read our Privacy Policy page for full details on our privacy practices.

13 Dispute Resolution

13.1 Filing a Complaint

If you have any complaints, please contact our customer service team directly first. Our 24/7 live chat support provides assistance in Bengali. To contact us by email, write to [email protected].

13.2 Resolution Process

We are committed to resolving all complaints fairly and in a timely manner. After receiving a complaint, an initial response is generally provided within 3 business days.

13.3 Final Decision

In disputes regarding game results or bets, 8i88's logs and records will be considered authoritative. The outcome of confirmed bets will not be changed unless there is clear evidence of a technical error.

14 Changes to Terms

8i88 reserves the right to partially or fully amend these rules and terms at any time. In the case of significant changes, registered users will be notified by email or through a notice on the platform.

Continuing to use the platform after any changes will be considered acceptance of the new terms. Therefore, it is recommended to visit this page regularly.

If any part of these terms is declared invalid by a court or competent authority, only that part will be void — the remaining terms will remain fully in effect.

15 Contact

If you have any questions or comments about these rules and terms, please contact us:

• Live Chat: 24/7 direct support in Bengali.
• Email: [email protected]

To learn more about us, visit our About Us page. For support related to responsible gaming, visit the Responsible Gaming page.