Safe Gaming Policy

8i88 Responsible Gaming —
Fun and Safety Together

Gaming is for entertainment only. 8i88 gives you the tools to play safely and mindfully — set your limits and protect yourself.

Why is Responsible Gaming Important?

Online gaming and betting can be an entertaining experience, but it is always important to keep it under control. 8i88 believes every player has the right to enjoy gaming in a safe and enjoyable environment. Our responsible gaming policy ensures you stay in control at all times.

Gaming should never be a source of financial stress or mental distress. If you feel gaming is having a negative impact on your daily life, now is the time to seek help. At 8i88 we provide support in Bengali through 24/7 live chat.

Remember — responsible gaming means putting entertainment first, not causing harm in the hope of winning. 8i88 is always by your side.

For Players 21 and Above Only

To game on 8i88 you must be 21 years of age or older. Opening an account or gaming by minors is strictly prohibited. We take the necessary steps to verify age.

Our Protection Tools

8i88 provides a range of effective tools to help you play safely.

Deposit Limit

Set your personal deposit limit — daily, weekly, or monthly. Once a limit is set it takes effect immediately and you will not be able to spend beyond your chosen budget.

Time-Out Feature

Take a break for a while. Setting a time-out will automatically suspend your account for a set period (from 24 hours up to 30 days). This gives you the chance to reconsider.

Self-Exclusion

If you feel gaming is getting out of control, choose the self-exclusion option. This deactivates your account for the long term (from 6 months to permanently).

Activity Review

View your gaming history and details of deposits and withdrawals at any time. Reviewing your own habits helps you make informed decisions.

24/7 Support

Our Bengali-speaking support team is available around the clock for you. Get immediate help through live chat for any concern or issue.

Account Security

Your account is protected with SSL encryption and two-factor verification. Set a password change and login alerts.

Warning Signs of Problem Gaming

If you notice any of the following signs in yourself, it may indicate a gaming problem. Seek support right away.

  • A tendency to keep playing in an attempt to recover lost money
  • Spending money beyond your gaming budget
  • Hiding your gaming from family and friends
  • Prioritising gaming over work, study, or relationships
  • Using gaming to relieve stress or sadness
  • Trying to stop playing but failing
  • Lying about or concealing your gaming activity
  • Thinking of gaming as a way to solve financial problems

8i88's Commitment

8i88 places the wellbeing and safety of every player as the highest priority. We ensure:

  • Full protection of minors from gaming
  • Strict adherence to limits set by players
  • Fair play and a transparent gaming environment
  • Proactive steps to identify problem gaming
  • Fast and effective response when support is needed
  • Complete confidentiality of players' personal information
  • SSL encryption guaranteed on every transaction

How to Set Your Limits

Log in to your 8i88 account and easily set your gaming limits.

01

Log In

Log in to your 8i88 account and go to Account Settings.

02

Open the Limits Section

Find the "Responsible Gaming" or "Set Limits" section.

03

Choose Your Preference

Choose what you need — deposit limit, time-out, or self-exclusion.

04

Confirm

Confirm your limit. It will take effect immediately. If you need assistance, use live chat.

Detailed Guidelines for Responsible Gaming

Set a Budget

Set a clear budget before you start gaming. Only spend money you are fully prepared to lose. Never use money set aside for rent, food, or other essential expenses on gaming. The minimum deposit at 8i88 starts from ৳200, giving you the option to start on a small scale.

Manage Your Time

Do not game for long stretches without a break. Take a break every hour, spend time with family, and focus on other hobbies and activities. Use the time-out feature to temporarily suspend your account for a set period.

Stay Realistic About Winning

Online gaming depends on chance — there is no guarantee of winning every game. Do not try to recover losses by placing bigger bets after a loss. This can lead to even greater losses.

Protecting Minors

Gaming on 8i88 is completely prohibited for those under 21. If you have minor members in your household, keep your account details secure. Use parental control software and make sure they cannot access this platform in any way.

No Gaming with Borrowed Money

Never game using borrowed money, credit card credit, or money borrowed from people you know. This habit leads to financial ruin and causes serious damage to relationships.

Mental Health and Gaming

Gaming is never a solution for escaping stress, anxiety, or depression. If you are going through mental distress, avoid gaming and seek advice from a mental health professional if needed. Our support team is always ready to direct you toward the right help.

Get Support

If you run into trouble, contact us via live chat.

Email: [email protected]

Bengali support is available 24/7.

For players aged 21 and above only

Frequently Asked Questions About Responsible Gaming

Find answers to common questions here.

Log in to your 8i88 account and go to the "Responsible Gaming" section in Account Settings. There you can set a daily, weekly, or monthly deposit limit. Once a limit is set, it takes effect immediately. Contact our 24/7 live chat for assistance.

Self-exclusion can be set for different durations — 6 months, 1 year, or permanently. During the exclusion period, logging in to your account will not be possible under any circumstances. Once the period ends, you will need to contact the support team to reactivate your account.

A time-out is a temporary break — usually from 24 hours to 30 days — after which your account is automatically reactivated. Self-exclusion is for a long-term or permanent break and requires you to reapply once the period ends. If you feel gaming is getting out of control, choosing self-exclusion is the better option.

No. Once a time-out is set, it cannot be lifted before the specified period ends. This is intentionally designed to help you stay firm in your decision.

Talk to them openly and encourage them to seek support. Let the 8i88 support team know by email ([email protected]) or live chat — we can help put protective measures in place on the relevant account.

No. Registration and gaming on 8i88 is only for those aged 21 and above. Age is verified at the time of registration, and any account opened with false information will be closed immediately.

Enjoy Gaming Safely

Game responsibly and enjoy 8i88's wide game collection. Whatever the issue, we are always by your side.

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